Customer Support
Context Help
If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will open. It offers in-depth information about all the operations that you can perform on the given page. Each pop-up window opens on the same page so that you can quickly get back to your work.
Video Tutorials
We have a rich array of tutorial videos explaining how to work with our hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step educational video clips.
F.A.Q.
If you can't discover the solution you need, check out our extensive Frequently Asked Questions section, which contains questions asked by real clients and provides practical solutions. We constantly "revamp" our FAQ section with new Q&A's in an attempt to encompass all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't find the answer you need in the FAQ database either, you can contact our great team of client support engineers available 24/7/365 and ready to help you with any question. Each support ticket you open will be answered within 1 hour (the average response time being about twenty mins), so you will never have to wait a long time to get an answer to your question.